Shipping policy

Effective Date: 02April 2026

Welcome to Afiyashoping.com. We are committed to delivering your orders in a timely, safe, and efficient manner. This Shipping Policy outlines all important information regarding order processing, shipping timelines, delivery procedures, charges, and other related details. By placing an order on our website, you agree to the terms mentioned below.


1. Company Information

Website: afiyashoping.com
Email: afiyashoping@gmail.com
Phone: 9064905517
Address: Gohaldaha, P.S: Jamalpur, P.O: Paratal, Dist: Purbo Barddhaman, West Bengal, India
Pin Code: 713408
Business Category: Kitchen and Home Products
GST No: 19DXAPM2855R1ZO


2. Order Processing Time

All orders placed on Afiyashoping.com are processed within 1–3 business days (excluding Sundays and public holidays). Orders are confirmed only after successful payment or order placement (in case of Cash on Delivery).

Once your order is confirmed:

  • It is verified and prepared for dispatch.

  • You will receive a confirmation email or SMS with order details.

  • After dispatch, tracking details will be shared.

In case of high demand, festive seasons, or unforeseen circumstances, processing time may slightly increase. We appreciate your patience in such cases.


3. Shipping Locations

We currently ship across India. Our logistics partners ensure that we reach most serviceable pin codes nationwide.

However:

  • Delivery availability may vary depending on your location.

  • In rare cases, if your area is not serviceable, we will inform you and issue a full refund if payment has been made.


4. Estimated Delivery Time

Delivery time depends on your location and the courier partner. Below are general timelines:

  • Metro Cities: 3–5 business days

  • Tier 2 Cities: 4–7 business days

  • Rural Areas: 5–10 business days

Please note:

  • Delivery times are estimates and may vary due to external factors like weather, logistics delays, or government restrictions.

  • Orders placed on weekends or holidays will be processed on the next working day.


5. Shipping Charges

We aim to provide affordable shipping to all our customers.

  • Free Shipping: Available on selected products or offers.

  • Standard Shipping Charges: May apply depending on product weight, size, and delivery location.

  • Cash on Delivery (COD) Charges: Additional charges may apply for COD orders.

All applicable shipping charges will be clearly displayed at checkout before completing your purchase.


6. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email.

You can track your order:

  • Through the courier partner’s website

  • Using the tracking link provided

If you face any issues with tracking, feel free to contact us at afiyashoping@gmail.com or call 9064905517.


7. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience.

Important points:

  • COD is available on selected locations only.

  • Please ensure someone is available at the delivery address to receive the order.

  • Customers are requested to keep the exact amount ready for smooth delivery.

Repeated refusal of COD orders may lead to restrictions on future orders.


8. Delivery Process

Our delivery partners will attempt delivery at your provided address.

  • You may receive a call before delivery.

  • If you are unavailable, re-delivery attempts will be made.

  • After multiple failed attempts, the order may be returned to us.

To avoid delays, please ensure:

  • Correct address and contact details are provided.

  • Someone is available to receive the package.


9. Delayed or Lost Shipments

While we strive for timely delivery, delays may occur due to:

  • Natural disasters

  • Weather conditions

  • Courier service disruptions

  • Government restrictions

If your order is significantly delayed:

  • Contact us for assistance.

  • We will coordinate with the courier partner to resolve the issue.

In rare cases of lost shipments, we will:

  • Investigate the matter

  • Provide a replacement or refund as applicable


10. Incorrect Address

Customers are responsible for providing accurate shipping details.

If you provide an incorrect address:

  • Delivery may be delayed or failed

  • Additional charges may apply for re-shipping

We are not responsible for orders delivered to incorrect addresses provided by the customer.


11. Damaged or Open Package

We take utmost care in packaging your products. However, if you receive:

  • A damaged package

  • An opened or tampered parcel

Please follow these steps:

  1. Do not accept the package (if visibly damaged)

  2. Take photos/videos as proof

  3. Contact us immediately at afiyashoping@gmail.com

We will assist you with replacement or resolution as per our policy.


12. Partial Deliveries

Sometimes, your order may be shipped in multiple packages due to product availability or logistics reasons.

  • Each package will have separate tracking details

  • You will receive all items within the expected delivery timeframe


13. Shipping Restrictions

We reserve the right to:

  • Refuse or cancel shipping to certain locations

  • Cancel orders due to logistics issues or product unavailability

In such cases, customers will be informed and refunded if applicable.


14. International Shipping

Currently, Afiyashoping.com does not offer international shipping. We only deliver within India.


15. Customer Support

If you have any questions regarding shipping, delivery, or your order, feel free to contact us:

📧 Email: afiyashoping@gmail.com
📞 Phone: 9064905517

Our support team is available to assist you and ensure a smooth shopping experience.


16. Policy Updates

Afiyashoping.com reserves the right to update or modify this Shipping Policy at any time without prior notice.

Customers are advised to review this page periodically to stay informed about any changes.


17. Acceptance of Terms

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.