Terms & Conditions

Effective Date: April 2, 2026

Welcome to afiyashoping.com (“Website”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and purchase of products. By accessing or using this Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. Company Information

afiyashoping.com is a platform dedicated to selling Kitchen and Home products.

Contact Information:

  • Email: afiyashoping@gmail.com

  • Address: Gohaldaha, P.S: Jamalpur, P.O: Paratal, Dist: Purbo Barddhaman, West Bengal, Pin Code 713408

  • Phone: 9064905517

  • GST Number: 19DXAPM2855R1ZO

2. Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our Website or services.

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

3. Eligibility

By using our Website, you represent that:

  1. You are at least 18 years old or have the legal capacity to enter into binding contracts.

  2. You reside in a country where access to our services is permitted.

  3. You will provide accurate, complete, and up-to-date information when creating an account or making a purchase.

4. Products and Services

4.1 Product Information

  • We aim to provide accurate product descriptions, prices, and images.

  • Variations in color, size, or design may occur due to display or manufacturing differences.

  • Prices and availability are subject to change without notice.

4.2 Product Use

  • Products are intended for personal, non-commercial use unless explicitly stated otherwise.

  • Misuse or improper handling of products is the sole responsibility of the user.

5. Orders and Payments

5.1 Placing Orders

  • By placing an order, you offer to purchase products according to these Terms.

  • We reserve the right to accept or reject any order without providing a reason.

5.2 Payment Methods
We accept the following payment options:

  • Credit/Debit cards

  • Net banking

  • UPI payments

  • Cash on Delivery (COD)

5.3 Payment Security

  • All transactions are processed securely through authorized payment gateways.

  • You agree not to share your payment credentials with unauthorized parties.

5.4 Pricing and Taxes

  • All prices are in Indian Rupees (INR).

  • Prices are inclusive of applicable taxes unless otherwise stated.

  • GST (Goods and Services Tax) is applied to all products as required by law.

6. Delivery Policy

6.1 Shipping

  • We ship products across India.

  • Estimated delivery times are provided at checkout but may vary due to location, weather, or logistical factors.

6.2 Shipping Charges

  • Shipping costs are calculated during checkout.

  • Free shipping may be offered based on promotional campaigns.

6.3 Risk of Loss

  • Risk passes to you once the product is delivered to the courier company.

  • We are not responsible for delays caused by third-party shipping services.

7. Returns, Refunds, and Cancellations

7.1 Return Eligibility

  • Products can be returned within 7-14 days of delivery depending on the product category.

  • Products must be unused, undamaged, and in original packaging.

7.2 Refund Process

  • Refunds will be issued to the original payment method within 7-10 business days after receiving the returned product.

7.3 Cancellation Policy

  • Orders can be cancelled before dispatch.

  • Once an order is dispatched, cancellation is not possible.

  • In case of product defects or errors, you may request a replacement or refund.

8. User Accounts

8.1 Account Creation

  • Certain services require account registration.

  • You agree to provide accurate, current, and complete information during registration.

8.2 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities that occur under your account.

8.3 Account Termination

  • We reserve the right to suspend or terminate accounts violating these Terms or engaging in fraudulent activities.

9. Intellectual Property

  • All content on this Website, including logos, images, text, graphics, and software, is the property of afiyashoping.com or its licensors.

  • No content may be copied, reproduced, or distributed without prior written consent.

  • Trademarks and service marks displayed on this Website are registered and unregistered trademarks of afiyashoping.com and its affiliates.

10. User Conduct

You agree not to:

  1. Violate any laws, regulations, or third-party rights.

  2. Use the Website for unauthorized commercial purposes.

  3. Interfere with or disrupt the Website or servers.

  4. Upload or distribute harmful or malicious content.

11. Limitation of Liability

  • afiyashoping.com is not liable for indirect, incidental, or consequential damages arising from your use of this Website.

  • We do not guarantee continuous, uninterrupted, or error-free service.

  • Liability for product defects is limited to the product price paid by you.

12. Disclaimer

  • Products are sold “as is” unless explicitly stated otherwise.

  • We do not warrant that product descriptions, images, or other content are completely accurate or error-free.

  • Use of the Website and products is at your own risk.

13. Privacy Policy

  • Your personal information is collected, stored, and processed according to our Privacy Policy.

  • We may use your data to process orders, improve services, and send promotional material.

  • We do not sell or share your personal information with unauthorized third parties.

14. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes arising under these Terms will be subject to the exclusive jurisdiction of courts in Purbo Barddhaman, West Bengal.

15. Indemnification

You agree to indemnify, defend, and hold harmless afiyashoping.com, its officers, directors, employees, and affiliates from any claims, damages, or liabilities arising from:

  1. Your use of the Website.

  2. Violation of these Terms.

  3. Breach of any applicable law or third-party rights.

16. Third-Party Links

  • Our Website may contain links to third-party websites for your convenience.

  • We are not responsible for the content, privacy practices, or accuracy of third-party websites.

  • Use such links at your own risk.

17. Promotions, Offers, and Coupons

  • Promotional offers, discounts, and coupons are subject to terms specified during the campaign.

  • Offers may have expiration dates or limited stock availability.

  • Misuse of promotional offers may result in account suspension or cancellation of orders.

18. Force Majeure

We are not liable for failure to perform due to circumstances beyond our control, including:

  • Natural disasters, floods, or storms

  • Government restrictions or regulations

  • Power failures, strikes, or transportation delays

19. Termination of Service

  • We may suspend or discontinue services at any time without prior notice.

  • Users violating these Terms may have their access revoked immediately.

20. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

  • Email: afiyashoping@gmail.com

  • Phone: 9064905517

  • Address: Gohaldaha, P.S: Jamalpur, P.O: Paratal, Dist: Purbo Barddhaman, West Bengal, Pin Code 713408

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.